At Leson Chevrolet, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Chevrolet reviews to see what our customers are saying about us.
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Leson Chevrolet team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
Alex in service was great. However, the problem with my vehicle was never corrected. Each time I came back I was charged another fee for additional work that was performed and after driving away the problem still exists. In each dealership when a repair is made it is usually warranted. I have spent approximately 1500. On repairs for the same conditions and they are still not corrected. I bring my vehicle to Leson because it is a certified dealer with certified GM Technitions and problem solving should not be an issue. However, it now seems that I could take chances with local repair shops. If the problem was not repaired then I should not be continuously be charged with additional concerns but never fixing the problem.
Rodney, we would like to extend our most sincere apologies for your experience. We strive for 100% customer satisfaction and we're sorry to hear that your recent service visit did not meet your expectations. Your feedback will help us ensure that this experience doesn't happen again and we would like the opportunity to resolve this matter to your satisfaction. Please contact our team so we can discuss options with you.
This was my first time to get my Suburban serviced at Leson. I found everyone friendly and efficient. They explained clearly what needed to be done ASAP and what else was recommended. When I remembered that I had an extended warranty, the young lady contacted them and found out what they would cover. Excellent experience!
We are dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We would like to extend our sincerest gratitude for your feedback. At Leson Chevrolet, we value our customers and we look forward to seeing you on your next visit.
Initially talked to Lashira, who had some problems, but had Jessica back her up and sent me all the info I needed to make a decision. T the dealership, a Jason helped finish the deal. Did not get to meet Lashira, but Lesson "took care of me". I will tell all my Chevy friends in Texas how well I was treated. Thank you
I have a 2015 Equinox LT, I brought it in for an Oil Change and to have my Wiper Blades checked since they are not working. I was told I had to pay $105 for them to check it out. It was noted transmission for wiper had broken apart and it would cost $419 to repair. I called GM they gave me a $100 Voucher. This vehicle is 3 years old. GM has a recall on the 2013 Wiper blades. Please tell me, who expects to pay this amount on a 2015. Looks like I made a bad choice in buying this car. Are the parts on the Equinox only built to last 3-5 yrs. If so I made a very bad choice. I purchased two vehicles fom Leson Chevrolet in 2015. I'm now feeling sorry I did. You don't back, the vehicles you built.
We would like to extend our most sincere apologies for the experience that you had at our service department. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
Thanks so much for the kind words. We're completely dedicated to providing top quality customer service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Leson Chevrolet, we always strive for excellence. Let us know if we can do anything else and thanks again!
We just got our Tahoo detailed at Leson We are hard people to please but went beyond our expectations well worth every penny Engine cleaned car washed and waxed carpet cleaned and interior cleaned and polished The staff was very friendly and accommodating Great Job staff😍💕💕