Tiger Smith was my sales-rep. He did an excellent job. He walked me through the features and helped me set-up the bluetooth and the navigation system. I was not please with the financing part of the sale. After we agreed on a price, I had to wait two and a half hours to meet with the finance department for 20 minutes. Their explanation for the wait was that Saturday is a busy day and I had to wait my turn. Knowing that Saturday is a busy day,they should have more tha one finance person. That being said, I love my new car.