Customer Testimonials
Great as always, my advisor Casey and the team got me in and out quickly
Everything went well, no problems ………all was as stated, waited longer than expected with appointment
Had to bring my vehicle back to get a tire sensor relearned because it didn't happened the first time when I had the tires rotated.
Brought truck in to have tonneau cover installed, they did a beautiful job! Bravo zulu
Very nice and efficient Was very accommodating and made me an appointment the same day
Very helpful and informative Service was great and was able to direct me on how to schedule future oil changes
My visit at lesson was very positive. My service person knew exactly what to do. They rotated. my tires changed the oil and checked other important components in the car. It was a wonderful experience.
Sheila made it easy to work with. Treats customers like family. Will definitely come back for any kind of service my vehicle needs
Very professional and very kind representative and saleman. Recommend this dealership for anyone they help you get the cars u want.
Professional and quality expedited service I am totally happy with Leson Chevrolet service dept Thank u
Service was quick. Jessica, my advisor, was friendly and kept me up to date on repairs.
Went in to get my parking brake serviced and Monitor tire sensor checked out. i knew one of my tire sensors was out.I was able to see all of my tires pressures but one. WhenMrs. Sheila called back they said all my tire sensors were out and now i can't see of the psi. Before hand only one was messed up was rear driver side. Then gave me a quote to replace all 4 when all 4 didn’t need to be replaced. I definitely feel like I was almost scammed
Casey and the entire team was great!!! In and out, always great service The work performed was definetly worth the value
The dealership was on it. They just reset my check engine light due to an fuel misfire they said. Was very disappointed that a new car had to go to the shop.
Nice experience wait was just long I waited to long just did an oil change
The service was great The Greeting was excellent and she engaged with me about my car.
Slow. Took two days to diagnose issues, and after a day and a half of no contact on status of repairs, was told it would take another 2 business days to do the repair. After I complained, vehicle repairs were magically completed with 2 hours.
We have purchased many vehicles from this location and we were happy to go back to them. We were treated very nice and were happy with the cars we purchased. Thank you Leson
Everyone I've ever dealt with at lesson Chevrolet is always top not professional and has my needs for front and center of their attention. Thank you lesson Chevrolet! Canon always make sure to greet me when he sees me and make sure that from the time I walk into the time I leave I am truly taking care of! Thank you Canon for always being the best part of lesson Chevrolet!
Very detailed and knowledgeable of my needs along with good reasonable recommendations at a competitive price
I was getting charged for a component I did not have on my vehicle. I was also told that the alternator was not able to be diagnosed until I purchased a battery replacement. I know that that is not true. I am mechanically inclined enough to perform the alternator test myself. I performed the test and then took my vehicle to banner Chevrolet. It was properly diagnosed and I had a new alternator installed.
$370 diagnostic fee is absurd especially when the result is finding out it will cost >$15,000 to repair!!! That's essentially being told the car is a paperweight. The fee should be reduced or free if you can't feasibly fix the car. This is not a luxury car. I don't know if this fee is mandated by Chevrolet or if it's a Leson Chevrolet issue but it borders on criminal. Casey was only the messenger so I don't really have an issue with him. However, he could have checked with his managers or the business office to ... Read More DealerRater - Sep 18, 2026
Great communication and the service was in a timely manner Ms. Sheila went above and beyond to provide quality service and keep me updated in a timely fashion.
The five stars are for Tony Lewis as well, he originally showed me the trucks and helped broker the deal. I encountered a very friendly and welcoming staff @leson Chevrolet, I will be sending all my family and friends to this dealership
It's always easy and quick. The job always gets done correctly and timely. Everyone is always easy to work with and always helpful.
Paid for car engine light still on was told they would drive it until the engine light come on to diagnose car again due to engine light coming back on after just two days of paying for service. They never drove vehicle still had the same mileage from when i sent car in! They sent pictures of a tear in my intake hose and suggested that be replaced as well as the outlet hose but never was able to but car back on machine due to engine light not being on. So my engine is currently back on will be ... Read More DealerRater - Sep 14, 2026
They were awesome and attentive with everything about the sale and Mr Boles was the best !!!! Go Leson !!
I knew what I was looking for and did all my research before going to the lot. My salesman didn’t try to feed me any crap. He answered my questions honestly when we went the first time to test drive the car. I double and triple checked everything I was concerned about and I definitely believe that I made the right purchase.
My service advisor Sheila was awesome!! Leson Chevrolet always provides great service. I definitely recommend this dealership to everyone
The service team was friendly and efficient and resolved the issue by the next day.
customer service was everything, Blaise was very good with me took his time and walked me through everything i need to know ..i would recommend all my friends and family to go to him . He provides good customer service... i give him a 10/10 😊
Service advisor Sheila Sandel was amazing, maintenance service was good but after care was bad.
I bought a 2000 camaro,2006 avalanche, 2013 avalanche, and a 22 Silverado. Silverado i had to replace ac at an ac place not Lesson. My transmission started acting up awhile ago so I brought it to dealership with 62,200 and was told warranty ended at 60,000. I read up on it and they said 8speed and 10 speed had issues with that because of the fluid they originally put it. They serviced the transmission and I guess put the right fluid in. I cost me close to $1,000 dollars. Not to happy about that. Bought all 4 cars from same dealership. Unlikely I'll buy another. Talked to ... Read More DealerRater - Sep 11, 2026
Tony was very helpful and listening to what I was looking for and showing me what fit that description. The whole process was very smooth and efficient
I didn't like my car was kept 3 days with no loaner and the black ants that came back in my car
Great experience, friendly service. Non of that xx fake salesmen tactics. Just honesty and being real the whole time.
Excellent experience, Sheila is amazing. Sheila kept me informed about every detail of my car repair. She is the Best!
The customer service was excellent. Sheila is amazing!!She was patient with my questions and inquiries. The entire staff gave the greeting of the day in passing. I will definitely refer friends and family.
Service advisors need more knowledge of auto repairs to communicate with customers outside of insurance and warranties. The service manager ''Carlos'' was excellent; he was very knowledgeable
Great Really simple and precise check in. It was great with seeing the appointment within the chevy app as well
Jessica and the mechanics did another outstanding job , Truck was there for one day and they found an possible future problem and called me right away to let me know so I could address the problem
I am a first time Chevy owner and I was disappointed with the level of service received. I did not feel welcomed. I am used to receiving top tier service. I believe that the purpose of a business is to create relationships with customers to keep them coming back. Money is an outcome from providing good service. My invoice was more than what was discussed. I had to challenge bogus charges. The cost was already more than I should have paid for a replacement key and fob. Shame on me for expecting honesty and quality from your business. I am ... Read More DealerRater - Sep 4, 2026
Normally, an oil change costs around $80. I had a $50 off in points and still spent $60. Sheila even said it was 80 before it was serviced. I expected to pay 30ish.instead, it was around 60. I will not spend 110 for an oil change and will not be back.
Sheila was able to take care of me in a timely manner, in and out without a problem.
Got me in and out, with no problem. Yes Simple transaction Make sense Ok Ok
Pleasant ,personal seem to work together as a team,work places clean, customers are given answers to the best information at hand.
My service advisor was very thorough with the repairs being done to my vehicle. He stayed in touch with me and addressed all issues and questions I had.
Prompt service, excellent customer service, informative and knowledgeable Ms. Sheila went above and beyond to provide quality service and keep me updated in a timely fashion.
Great quick service Leson Chevrolet service Department completed quick reliable service along with great hospitality and accommodations
Poor customer service! Never can get in contact with service! Never had a call back from management after being told i would just horrible service the worst i have ever been treated in my 6 years of using that dealership! Horrible was told i don't get warranty on parts will never return
Mrs. Sheila was outstanding and courteous. She is a real asset to the company The facility was clean
My Service Advisor Casey was great!!! Kept me informed. In and out quickly.. I will definetly be back
I want to commend Jessica for keeping me updated with information regarding my repairs. She was honest and professional. Thanks Jessica
Friendly service. Straightforward process. Love the ability to be able to communicate with service advisor via text
As always a great experience with the service I received I was pleasantly pleased by the service
I went in to have my oil change and tire rotation and that's what they did
Great service Great service , if you're waiting for an oil change my experience wasn't long
Great customer service everyone is very professional,yes yes yes yes yes yes yes indeed.
It was a good experience. I started off with Casey- he was GREAT! Communication was lacking with Sheila. I didn’t get any information regarding my car’s condition.
I never walk out of Lesson unsatisfied. All of my concerns are always addressed and resolved in no time.
My experience was great. Timothy checked in the car fast without any delay. The service manager Carlos additionally made the service visit a very nice experience with open communication about my vehicle and the process along with recommendations about maintenance.
Had an appointment and the simple oil change took 4hours! It was unacceptable Was frustrated
I'm very well pleased with the service I have received. for my Malibu. The service person Mr Casey was very kind and very prompt Thank you God Bless
Good very helpful n good n nice sale man Respect n cool good hard working
Very fast and knowledgable. Highly recommended and great staff Shiela is a great asset to have working there and I look forward to working with her again
Addressed my issue asap. Contacted me every step of the way and got my car back the same day
Visit was pleasant experience. We told them what we wanted and they exceeded our expectations
changed four hour for labor to install a starter and two battery cable real steep not good four hours to change a starter REALLY THATS BAD
Tony was a pleasure to work with, as was Phan. Many thanks to everyone there!
The experience was good,everyone was friendly and helpful. Planning on coming back for a full service.
She was very nice and helpful She was patient and took her time explaining to me what was going on with my car
Sheila is the best and why I'm there Sheila is the best and why I'm there
Friendly and helpful staff. Highly recommend. Did not feel like anything was being pushed on me. My man Tony Lewis listened to my needs and helped me find the right vehicle. Thanks.
My vehicle was well taken care of. They also notified me when upcoming service to expect.
Oil change and tire rotation The appointment was for 7:30 when I arrived there were 7 or more people there at the same time.
I co-signed for this Car so I won't be responsible for getting my Son back back-and-forth to work. This is the second time the same problem has happened and we both work two jobs. It was very inconveniencing for me and I made it to work late two times for the first time this year and you all did not have no rental cars. And the problem did not get solved until a week later. I'm very upset about the situation.
We called to say what was going on and they said come right over and we will have some one look at.
Very easy dealing with the service department I never have problems getting appointments and bringing my car in
Easy deal ship to deal with , been buying my cars from them the last 10 years
Went in for the Monday am scheduled maintenance appt but they were super busy . Ms Sheila advised that i could come back later in day and she could take me right away without rescheduling . i returned in afternoon and was taken immediately. I was back on ride in less than 40 min for 20 K mile Oil change and tire rotation . Very efficient !
Completed job fast and no trash left in car. Reasonably priced. Staff was very professional.
He took a look at my car but I really couldn't afford to get it fixed. He was very knowledgeable about the situation going on with my vehicle.
Got my oil changed and tires rotation and now have a tire monitor light on checked the tire has 35 psi in it reset it the light still comes on call and left a message no call back
Pleasant and quick. I got my answers to all my questions and the waiting area was clean and comfortable.
Courteous people professional polite. I left happy and satisfied with my beautiful Traverse. 10+. Thanks you very much for everything!! 🙂🙂
Tim the service writer was very good he told me my service would take a hour and was ready on time
Car was there for four days. No one called me about anything. I left five voicemails. No response. I had to go to the dealership because no one would speak to me. When I got there, they told me they couldn't work on my car. Took y'all four days to figure that out? Then when the car was returned, the right rear tire was flat. They put air in the tire and tried to return the vehicle to me.
Eric Berry very knowledgeable and professional!He explained everything to me and taught me how to use settings. Definitely recommend
Very professional and honest good service Very please doing business with lesson Chevrolet service department
He did a great job taking care of us and getting what I needed. I wanted a specific car within a certain mileage and he went the extra mile to get it for me.
Easy to work with. They are on the ball and a pressure to do business with them.
Great work done on vehicle Replacement parts work as advertised Fast and very efficient service
Well whomever was assigned to detail my vehicle did not clean the hatchback Left dirt
Techs need to pay more attention to details Over all, I feel the shop is a professional shop...
Everything went smoothly and the service was great! Shelia was awesome she executed my warranty and had me on my way!
Always a pleasure working with Barbara. She helped make sure that my daughter was comfortable in her vehicle and knew about all the bells and whistles. The whole process from finding the vehicle to purchasing it was seamless.
i had an appointment for 7:00 am and was there 3 hours just for a oil change. also when I bought my vehicle I was told the 1st 2 oil changes were no charge. service advisor said Chevrolet only gives 1 for new vehicles. i was told 2
Okay They only do work to manufacture specifications if they see any other problems they won't address it to you and see if you want it corrected
Excellent work Excellent work Nope that's all I can say Nope that is it Excellent
The dealership charged me for diagnosing the vehicle but was unable to accurately diagnose the problem. They charged me for replacing the BCM but it did not fix the problem. Told me they needed to replace another part. Reluctantly I agreed, to find out 5 days later that the parts were on back order and they would not be able to fix it. Upon picking up my vehicle it had a the drivers rear door handle broken which was a new problem
