Customer Testimonials
My service advisor was very informative and very helpful. Timothy allowed us to have an excellent experience. Much better than our last experience.
Fast efficient service He really got me in and out of there. There was a hole in the schedule and he wanted me to fill it. I was very satisfied after they completed.
My warranty approved getting both sway bar links changed and both tie rod ends but according to my receipt they only changed the tie rod ends
My tailgate wouldn't open any more while on vacation. I had no access to handicap walking aids in bed area.
I've had the pleasure to work with Sheila Sandel before. She's very knowledgeable and professional. Always a pleasure!
They always get me in an out even when I don't have an appointment for the work I need done.
Barbara was great and handled everything for me. The process was smooth and easy. Thank you!
This dealership was very pleasant and very knowledgeable very friendly. Everything was good all around.
Very professional staffing and was prompt with the service rendered will return for oil change.
Cannon was very friendly and knowledgeable! The process was easy and as painless as buying a car can be!
They always take care of me every time I come there I love Leson Chevrolet
Always make me feel like an appreciated customer. Followup, follow through and keeping me informed through out the service process keeps me as a repeat customer for all my vehicles with Lesson
Friendly service They made sure I was taken care of. Tim helped me get a loaner vehicle while my car was being serviced
Your service was faster and accurate with my needs, your waiting room is very confortable
Sheila was amazing and accommodating. She made the process smooth and seamless. Thank you Sheila.
I repeatedly have issues every time I bring my car here. People here have a very bad attitude and are very unprofessional. They tell me two or three things be wrong with the car and sometimes nothing what they say is what is wrong with the car. They have had my car for a whole week. I don't know how I'm expected to get around without my car. I have to go to work and my son has to go to school. So I've had bum rides all week while they had my car. They don't ... Read More DealerRater - Nov 3, 2026
Sheila is always a pleasure to deal with so are the other service reps. The work is always done in a timely manner.
The dealership was great very nice and a great place to be the service was great
Very friendly felt like home and very professional. Waiting time was minimal. Will be back.
Well you all was the first dealership that I trusted to purchase a vehicle. You Guys are very friendly, and also Ms.Sheila Sandel was most helpfull by explaining what I didn't understand. Thank you Ms.Sandel.
My experience every time I visit Lesson is always a pleasant. All my needs are met. A representative is always ready to assist me as soon as I pull in to the service lane. A service representative always walks me through the whole process from the diagnosis and everything after and has me back on the road in no time.
I scheduled an appointment for monday, when I got there Sheila signed me in and got me started, but informed me that the shop can take all afternoon. I had plans in a few hours so I couldnt work with that. Sheila then scheduled me to come the next morning (0830) to drop my truck off for the inspection. This inspection was only supposed to take a couple of hours, it ended up taking the entire day. I had to get a rental car so I could pick up my kid. What gets me heated the most was I texted Sheila ... Read More DealerRater - Oct 30, 2026
Again Jessica at Lesson Chevrolet has done an outstanding job of getting our truck in and out in a timely manner, outstanding woman
Easy to check in and Sheila took care of me and my truck like I was her only customer.
was very helpful when my truck broke down .5 star service!I highly recommend the. for any service needs
We had an absolutely wonderful experience at Leson. The salesmen and managers made the car buying experience easy and painless. There was no hassle at all
Very friendly when we walked up. Showed us everything we wanted and showed a couple options. It was a very good experience
Not Helpful, the rudeness of not returning my calls, just everything in general. Very Disappointed in You guys.
Fast friendly service Service was great. I truly appreciate the kindness at Lesson. Thank you for the service
I already filled out a survey I asked for Timothy and Shelia took over all I wanted to do was leave my keys for Timothy Her perfume gave me a headache in two seconds She called me about 9:30 saying I needed new brakes back and front also tires were on sale and I needed back ones I just had brakes and new tires 4/2025 She had that she drove 30,000 miles wrong it was only 10,000 I strongly feel she was trying to take advantage of me
Worst experience ever! I visited their service department and they failed to perform an accurate assessment and was unable to completely explained what they did. However they charged my insurance company with false information. Would not recommend them. The people were friendly but useless.
Truly great customer service friendly techs waiting to assist you on all of your needs. They are very kind and helpful 😊 thanks yall Leson 🙏
Always a pleasure to deal with Tim is my go to service guy when i bring my vehicle in.
A lesson learned for me is never trust a salesman at a dealership , They sold me a lemon and when I went back the guy turned off the check engine light when they knew the whole time the vehicle had big issues , I felt the bad energy when other salesmen were looking at me strange , Then one worker called another worker over in the lobby talking about the vehicle and the lady just shook her head, I'm deeply hurt and disappointed that I'm now stuck with a vehicle that not worth xxxx and stuck with making payments on ... Read More DealerRater - Oct 21, 2026
I appreciate them not doing what I scheduled for and not pushing anything else on me. I was also provided details of what my next service with cost as I'll need more than an oil change.
My vehicle sat at the dealership with an appointment from 7a to closing with no update. When I called service had closed and no one could answer any questions. Next day which was a Saturday no one could locate my key or vehicle did not receive a diagnosis until Monday evening and then I received my vehicle.
Always treated with kindness and respect Worked with Tim and Jody both are great to work with.
Great customer service experience An easy process from dropping of car to them explaining the issues to picking up the car
Great customer service experience An easy process from dropping of car to them explaining the issues to picking up the car
Always treated with kindness and respect Worked with Tim and Jody both are great to work with.
Excellent service. KC was great he was actually waiting for me in the morning. Very polite and nice
Horrible service. Could not get a call back or loaner. Didn't call me when parts came in. Had to come in to find out about car. Asked for supervisor, took message and never received a call back
I had a good experience with the salesman Cannon Rico. My problem was with the finance guy Roger (idk his real name, his last name is Shah). He told me that Keesler credit union was “requiring” me (his words) to purchase gap and an extended warranty. Well I called Kessler TWICE and also read their lending guidelines online, and every way I looked into, it was always the that they DEFINITELY DO NOT “require” this add ons, and it also states that it will NEVER be part of their decision to approve. And I told this to Mr Roger, and ... Read More DealerRater - Oct 21, 2026
Great sales people ,great sales managers,,,not a bad price ,,,very nice work truck,,,very satisfied
Very professional The work was completed when promised and for the quoted price. My vehicle was returned clean.
It was my first time having my truck serviced there, but everything went so good, that it won't be my last. I was very impressed.
He was very good pleasant and understanding and willing to listening to me what I told him went on with the truck and he let me know that everything was gonna be OK. I appreciated that.
Three hours wait but I could have taken a courtesy ride if I wanted. Service was excellent.
Great customer service Never had a bad experience with Leson Chevrolet. Consistent across the board.
Smooth experience, second vehicle purchased here. No bad experiences and Zero pressure. Hard to beat!
Mr Favorite went above and beyond to ensure my was pleased with our purchase. I will work him again and recommend as well.
Easy to make an appointment. Service team was great. Appointment was fast. I appreciated the follow up from the service advisor.
My vehicle was evaluated on a Monday and work was supposed to begin by Friday. On Friday Mr. Oregon told me that 'an emergency' came in and my vehicle was put on hold. When I call him back and questioned 'the emergency', he back pedeled and said the vehicle in question was there before mine and so it took priority. First of all, I don't like to be lied to. If my vehicle was not next in line, just say so. I didn't appreciate his tactics.
Dealership is good. Just having manufacturing issues. Has had knock sensor replaced 4 times. Plus the engine computer.
i was very satisfied but i wish yall oil change was a little cheaper like Matt Bowers other than that i was satisfied
Had an unusual occurrence with the transmission on one of our Suburbans . Sheila was excellent to deal with. The service department did what they could to diagnose the issue but it was one of those weird things so there was no answer to the issue.
Excellent experience, Ali is a very professional, knowledgeable, friendly representative of the dealership. He worked hard at getting the best possible deal for us. He delivered what he said he would . He kept in touch with me and her in making my decision to go to the dealership, are so glad that we did!
Completed work in an hour, just a little pricey but worth the convenience and knowing that I could take it back if I needed to
Quick and good service Everything was done in a timely manner couldn't have been any better
Everyone was nice and friendly and very efficient and quick to tend to your needs. And I also have to add. It is really nice to know that there are dealerships and people who are honest when they evaluate your vehicle.
Friendly and easy to work with. Take excellent care of their customers before and after purchase.
Very informative, understood my concern and executed with professional courtesy I would recommend Leson to everyone
I called in and made an appointment specifically for recalibrating my speedometer after putting bigger tires on my truck. Took the day off of work for the first available appointment. Got to the appointment ahead of time just to be told 'we don't do that'. That should have been told to me during the call in to get that done. Short to the point with no remorse I was told we don't do it we can't help you. I felt rushed out the door. I went back in trying to salvage my time by asking if they ... Read More DealerRater - Oct 4, 2026
Fast and professional Courteous and friendly Kept me updated every step of the way on the progress
Very nice Prompt and courteous Nothing else to say,blah blah blah blah blah blah Blah
Timothy was arrogant Done No need to say any more about his attitude, ruined experience.
Great service and good customer service I would recommend people to come there anytime amazing awesome I give them a 10💯
I like her professional approach, attention and knowledgeability Sheila was the only employee I enjoyed thus far. Excellent problem solver
Jessica was awesome at the Service desk!! And kept me informed the whole time my truck was in the shop and made me feel important!!!
My car should not be there for 5 hours for an oil change. I didn't receive a text or phone call to inform me that my car was ready. I had to call and inquire. I get there to discover it was ready hours before and that Casey left early.
They worked to get me the best deal and interest rate on my beast of a truck thanks again
We needed a car to get back to Wisconsin after ours broke down. They all helped to get us back to Wisconsin
Service Manger provided great follow up during service visit. Service Manger provided great follow up during service visit.
Great as always, my advisor Casey and the team got me in and out quickly
Everything went well, no problems ………all was as stated, waited longer than expected with appointment
Had to bring my vehicle back to get a tire sensor relearned because it didn't happened the first time when I had the tires rotated.
Brought truck in to have tonneau cover installed, they did a beautiful job! Bravo zulu
Very nice and efficient Was very accommodating and made me an appointment the same day
Very helpful and informative Service was great and was able to direct me on how to schedule future oil changes
My visit at lesson was very positive. My service person knew exactly what to do. They rotated. my tires changed the oil and checked other important components in the car. It was a wonderful experience.
Sheila made it easy to work with. Treats customers like family. Will definitely come back for any kind of service my vehicle needs
Very professional and very kind representative and saleman. Recommend this dealership for anyone they help you get the cars u want.
Professional and quality expedited service I am totally happy with Leson Chevrolet service dept Thank u
Service was quick. Jessica, my advisor, was friendly and kept me up to date on repairs.
Went in to get my parking brake serviced and Monitor tire sensor checked out. i knew one of my tire sensors was out.I was able to see all of my tires pressures but one. WhenMrs. Sheila called back they said all my tire sensors were out and now i can't see of the psi. Before hand only one was messed up was rear driver side. Then gave me a quote to replace all 4 when all 4 didn’t need to be replaced. I definitely feel like I was almost scammed
Casey and the entire team was great!!! In and out, always great service The work performed was definetly worth the value
The dealership was on it. They just reset my check engine light due to an fuel misfire they said. Was very disappointed that a new car had to go to the shop.
Nice experience wait was just long I waited to long just did an oil change
The service was great The Greeting was excellent and she engaged with me about my car.
Slow. Took two days to diagnose issues, and after a day and a half of no contact on status of repairs, was told it would take another 2 business days to do the repair. After I complained, vehicle repairs were magically completed with 2 hours.
We have purchased many vehicles from this location and we were happy to go back to them. We were treated very nice and were happy with the cars we purchased. Thank you Leson
Everyone I've ever dealt with at lesson Chevrolet is always top not professional and has my needs for front and center of their attention. Thank you lesson Chevrolet! Canon always make sure to greet me when he sees me and make sure that from the time I walk into the time I leave I am truly taking care of! Thank you Canon for always being the best part of lesson Chevrolet!
Very detailed and knowledgeable of my needs along with good reasonable recommendations at a competitive price
I was getting charged for a component I did not have on my vehicle. I was also told that the alternator was not able to be diagnosed until I purchased a battery replacement. I know that that is not true. I am mechanically inclined enough to perform the alternator test myself. I performed the test and then took my vehicle to banner Chevrolet. It was properly diagnosed and I had a new alternator installed.
$370 diagnostic fee is absurd especially when the result is finding out it will cost >$15,000 to repair!!! That's essentially being told the car is a paperweight. The fee should be reduced or free if you can't feasibly fix the car. This is not a luxury car. I don't know if this fee is mandated by Chevrolet or if it's a Leson Chevrolet issue but it borders on criminal. Casey was only the messenger so I don't really have an issue with him. However, he could have checked with his managers or the business office to ... Read More DealerRater - Sep 18, 2026
Great communication and the service was in a timely manner Ms. Sheila went above and beyond to provide quality service and keep me updated in a timely fashion.
The five stars are for Tony Lewis as well, he originally showed me the trucks and helped broker the deal. I encountered a very friendly and welcoming staff @leson Chevrolet, I will be sending all my family and friends to this dealership
It's always easy and quick. The job always gets done correctly and timely. Everyone is always easy to work with and always helpful.
Paid for car engine light still on was told they would drive it until the engine light come on to diagnose car again due to engine light coming back on after just two days of paying for service. They never drove vehicle still had the same mileage from when i sent car in! They sent pictures of a tear in my intake hose and suggested that be replaced as well as the outlet hose but never was able to but car back on machine due to engine light not being on. So my engine is currently back on will be ... Read More DealerRater - Sep 14, 2026
They were awesome and attentive with everything about the sale and Mr Boles was the best !!!! Go Leson !!
