Customer Testimonials
He took a look at my car but I really couldn't afford to get it fixed. He was very knowledgeable about the situation going on with my vehicle.
Got my oil changed and tires rotation and now have a tire monitor light on checked the tire has 35 psi in it reset it the light still comes on call and left a message no call back
Pleasant and quick. I got my answers to all my questions and the waiting area was clean and comfortable.
Courteous people professional polite. I left happy and satisfied with my beautiful Traverse. 10+. Thanks you very much for everything!! 🙂🙂
Tim the service writer was very good he told me my service would take a hour and was ready on time
Car was there for four days. No one called me about anything. I left five voicemails. No response. I had to go to the dealership because no one would speak to me. When I got there, they told me they couldn't work on my car. Took y'all four days to figure that out? Then when the car was returned, the right rear tire was flat. They put air in the tire and tried to return the vehicle to me.
Eric Berry very knowledgeable and professional!He explained everything to me and taught me how to use settings. Definitely recommend
Very professional and honest good service Very please doing business with lesson Chevrolet service department
He did a great job taking care of us and getting what I needed. I wanted a specific car within a certain mileage and he went the extra mile to get it for me.
Easy to work with. They are on the ball and a pressure to do business with them.
Great work done on vehicle Replacement parts work as advertised Fast and very efficient service
Well whomever was assigned to detail my vehicle did not clean the hatchback Left dirt
Techs need to pay more attention to details Over all, I feel the shop is a professional shop...
Everything went smoothly and the service was great! Shelia was awesome she executed my warranty and had me on my way!
Always a pleasure working with Barbara. She helped make sure that my daughter was comfortable in her vehicle and knew about all the bells and whistles. The whole process from finding the vehicle to purchasing it was seamless.
i had an appointment for 7:00 am and was there 3 hours just for a oil change. also when I bought my vehicle I was told the 1st 2 oil changes were no charge. service advisor said Chevrolet only gives 1 for new vehicles. i was told 2
Okay They only do work to manufacture specifications if they see any other problems they won't address it to you and see if you want it corrected
Excellent work Excellent work Nope that's all I can say Nope that is it Excellent
The dealership charged me for diagnosing the vehicle but was unable to accurately diagnose the problem. They charged me for replacing the BCM but it did not fix the problem. Told me they needed to replace another part. Reluctantly I agreed, to find out 5 days later that the parts were on back order and they would not be able to fix it. Upon picking up my vehicle it had a the drivers rear door handle broken which was a new problem
Sheila took care of my warranty claim and fix my a/c issue. Very responsive and transparent
Excellent Customer Service by Jessica, Shelia and Courtney Shuttle Driver! All were Professional and customer focused.
Excellent Customer Service by Jessica and Shelia! Also, the Customer Shuttle Gentleman was very accommodating!!
Sheila made me feel very welcomed and the maintenance was done in a timely matter.
We came in with 4 valve stem caps and left with 1. They put the new oil change sticker on the windshield, but didn't bother removing the old one. They stripped the plug on the oil pan and we had to leave our car till Monday. We asked them to tighten a screw on the rear view mirror and was told we would have to pay a $187 Diagnostic fee to see why the mirror was loose on the windshield. We understand that mistakes happen, but some of this was carelessness or laziness. We paid for the extended warranty which we thought ... Read More DealerRater - Aug 1, 2026
Ok Naah It was good for going get an oil change but not as much fun as fishing
Fast, service and good customer service The service was fast and the customer service was great!!
Very informative about my device process and kept informed from start to finish of services
Very friendly and informative. Wonderful customer service. I would definitely recommend any friends, family or colleagues in need of services for their vehicle.
Both salesmen went beyond normal to make the sale. Alvis made a point to help on his day off. Blaise stepped in the day of the sale because Alvis was taking care of a family problem and he was running a little late.
The dealership does not make me feel like I'm important as a customer. They don't value my time. I , as the customer should never have to call the extended warranty company and then call the dealership and pass messages back and forth in order for the two to communicate. It felt very degrading as a customer and then for me to be stuck with the bill in the end and nothing to be accomplished in 3 weeks was insane and the very the last straw! I have never had a worse experience with a dealership in my life!
Jessica was great to work with, hard worker, takes care of her customers very well, much appreciated
The Sales Lady was excellent , She went out of her way to fit me in the truck that was right for me.
The whole car buying experience was wonderful! From the moment we walked through the door we felt as though we were in great hands. The salesmen, service staff, everyone… all great!
The service and my salesman were very helpful. They made sure my vehicle was top notch before I picked it up. Definitely would recommend anyone to Leson Chevrolet great people very helpful!
Great service.fast results on parts.very fast turn around.did not have to wait long.and most of all Jessica was so kind and helpful.thanks Lesson for job well done.
A few occasions, she helped me with getting my units in and out quickly I needed a new battery in a unit and she was able to do me In-N-Out
A few occasions, she helped me with getting my units in and out quickly I needed a new battery in a unit and she was able to do me In-N-Out
They were all helpful and Mr Carlos Estevez always comes over and checks out if everything is good
Excellent service I will grade this company excellent service. I brought my vehicle in to get an oil change. I did have an issue with my engine light coming on after but they got to it right away. I love when things get taken care and make me feel that my vehicle is in good hands.
The last time I went for oil change it took close to 4 hours, bad experience, they gave me a free oil change this time, excellent service
Clean place friendly. people Professional. Not rushing. Explain everything to you Polite Help me get a price for a car I was comfortable with. Very polite. Grateful for the experience
Easy to deal with and very friendly Worth the drive for a good deal Thanks 😊
I was very disappointed. I brought my truck in at 8 a.m. The vehicle was not ready at the end of the day! Finally at 10 a.m. the next day I was advised that it was ready. And the cost was $300 to replace a lightbulb!! I can't complain about Sheila. She did her best to keep apprised of the progress during the entire process.
The service was great. Sheila went above what was expected. She kept me informed and updated on my TV repair.
How would you rate Kieth, he was attention to detail, making sure to also check my warranty for the tires! He also made sure to get Mr. Ronald to drive me to work! I usually walk but it was pouring down, big time! Kieth texted me later in am to inform me what was the problem and that my car was ready for pick up! Picking up car, I always speak to Ms Denise who takes care of me at the end of my visit to Leson Chevrolet! Thank you all for great service as always! ? (5=excellent 4=good 3=average 2=fair 1=... Read More DealerRater - Jul 16, 2026
Good I have been treated very well from sales to maintenance and especially Shells she answered all my questions
The team I work with is always ready to help resolve any issues with my vehicles. Professional, courteous and service oriented
Best decision I made taking my truck there They was fast knew exactly what was going on and got it fix faster then I expected
Tim stayed in touch with me from minute I dropped my truck off until it was finished , every step of the way !
Great customer service loving kind go above and beyond she need a raise for shore
After several calls for months to both Chevrolet (GM) and Leson Chevrolet, it is safe to say that Chevrolet is a substandard company/dealership to conduct business with due to the following reasons (based on Leson Chevrolet findings): (1) Inability to pinpoint/diagnostic issues accurately (2) Refusal to take responsibility for incompetency in automotive repairs (3) Failure to understand a logical sequence of executing a repair (4) Overcharging for auto repairs. Chevrolet (GM) failed to provide adequate oversight over Leson Chevrolet. For these reasons, I highly recommend that customers do business with other Chevrolet dealerships here in Louisiana, and consider other manufacturing companies when ... Read More DealerRater - Jul 14, 2026
Professional as always I am a previous customer also so I've trusted Leson where I've not trusted others to work on both my vehicles
Excellent customer service and work. The dealership has always taken good care of my vehicle with great service.
Professional, knowledgeable courteous They cared about my issues and were very receptive to them Great job
Very professional and courteous. Quick turnaround Very good job explaining the issues. Car ready sooner that expected.
Awesome customer service Ms.Sheila was very,informative,nice and curteous. Thanks to Ms.Sheila and the staff Amazing service
He was very pleasant,I didn't stay very long to complete sale.what every I ask for it was there. Thank you
The dealership has been average, do miss my last advisor. I would love to the advisors be more engaging.
Have always been satisfied with Leson's. I really miss Alexandria, however, Sheila was great. Manager is always there too.
Five star service from beginning to end. Jessica got my truck in for service very quickly and I picked the truck up the very next morning. She was very helpful in working with the extended warranty company to get all of my repairs covered. Very satisfied with my visit to the dealership for these repairs.
Brought my 2026 Tahoe into service to have the satellite antenna replaced after it came off in the Leson car wash. Part was ordered in person at the counter and was advised I would be called when it came in. After 3+ weeks and no notification, I called and advised the part was in. I set an appointment to have the part replaced. Brought the vehicle in and the part was replaced while I waited at the dealership. Upon checking out and speaking with the body shop representative (Paul), he advised the repair was more than they anticipated and had to pull ... Read More DealerRater - Jul 8, 2026
Wonderful dealership. Everyone is very helpful and accommodating. The employees listen to what you are looking for and they continue to assist you through every step of the process whether it’s buying or leasing a car or getting work done. My family has been very pleased with our experiences.
Sheila was very helpful and pleasant. Service was efficient and fast. Thanks for your support
It's good to bring your vehicle to y'all I'll tell anyone to come there Excellent
Had an experience in my 2023, Colorado, where the fuel pump module went bad. Problem was I was on my way to my 20th anniversary out of town, Roadside assistance, got the vehicle towed to Lesson. After hearing and acltually listening to my predicament ,Tim and his crew got my vehicle fast tracked and repaired within 2 hours. It really saved my anniversary and made my wife and I glad that lesson is our dealership of choice when it comes to servicing and sale. We really appreciate the work that the whole crew there put in for their customers. Customer service at ... Read More DealerRater - Jul 6, 2026
Highly professionaland informative sales person . Would highly reccomend. Second vehicle purchased from Johnathan. I will highly recommend to friends and family.
Sheila had .y vehicle checked out thoroughly and found not problems and sent me on my way. Truck has been working great since.
Great service. RUDY WAS VERY KNOWLEDGEABLE ABOUT THE PROCESS. Im please with the service at Leson Chevrolet.
Very nice environment. Ms.Shelia is always nice and welcoming. She is also very kind and helpful. It's always a pleasure to see her
Excellent commitment to making my experience positive. The dealership was focused on making my service appointment a positive experience. They were very successful.
It would take more than a few sentences to explain the disdain I have for my recent service experience
Jessica and the truck mechanic was a pleasure to speak to and very informative on this issue with my truck.
Very disappointed. The Service Manager was aware of this weakness and was very professional by giving me a complementary oil change if I decide to return.
?? Was very polite and and the employees were very nice and clear ?? ??
This lesson Chevorlet with MR Carlos was a good experience I’m happy that he is the manager at lessons Chevorlet I couldn’t be a happier customer it was a rocky road at 1st but Mr Carlos handled the situation tremendously Thank you MR Carlos sorry about my mistake on my end my apologies Thanks again MR Carlos can’t thank you enough MR Carlos Thanks again…
Service was great. My car was checked in right away. It was ready at the time I was told it was going to be ready.
Leson Chevrolet has do Great service for The Salvation Army , Jessica has been a pleasure working with on our service concerns on all trucks
I have been disappointed in the last three visits. I was about to give up on this car. Casey changed my mind. He was honest and helpful. My issue was resolved.
Blaise was a pleasure to work with. He made the experience of buying a new car easy and fun. Would definitely recommend him and Leson!
I was a pleasure to work with Barbara Ruthledge. She made the buying experience a pleasure. The overall experience was a 10. I would recommend Leson Chevrolet to anyone who ask.
Always enjoy my visits. I always enjoy my visits. Everyone is always ready and eager to assist me when needed. Great job team Leson!
It was my first time and the process was so easy I would give my experience a 10 out of 10
5 Excellent service Courteous and followed up daily Always cheerful and happy to help and always called when she said she was
Everything was great!! Sheila is always very professional and knowledgeable. She is awesome! I definitely will continue doing business with Leson.
Everything was good. I was told to text any questions to the service advisor while my vehicle was in service. I got a text message when my vehicle was ready to be picked up.
Good No The experience was good. No problem. Everything was done in a timely manner.
Johnathan gave me excellent service during my purchase experience. He kept me up to date on the manufacturing and delivery issues all along the way. He is a pleasure to work with in every way!
I had an appointment for 9 waited 45 mins to be waited on the work took 1hr and 30 mins there was a little grease on my dash board and steering wheel Other than that everything was good
Jody Neil runs a great facility. Casey answered all the questions I asked My vehicle was serviced in a timely manner.
He was phenomenal, he's definitely the man for the job ?? He went above and beyond
Horrible My critical engine light oil engine light is still on my phone. They never fixed it.
Why would I be sent a promotion packet and when I bring my vehicle in I'm told it doesn't apply to my vehicle? Why wasn't I told this when I called to inquire about it?
I purchased my Trax from Lesson. I got a great deal on it and I have purchased parts and had oil changes there.
They were polite and very quick with the service They were helpful and efficient with the work
Carlos and Sheila provided an excellent experience! In the past I have had a few unfortunate experiences with the service department! My latest experience with these two were top notch and hit the level of excellence one would expect! Overall, great experience, and 5 star service!
Very good Very good customer courtesy very easy to work with Very good customer care
Everyone was very friendly and very helpful I would recommend anyone to go and check out Leson Chevrolet
I was greeted and helped immediately. The truck that I came to see was parked out front waiting.
Service was great and the lobby was clean n cool The chairs was great and soft
Sheila was very friendly and knowledgeable. The service was excellent. I definitely recommend Leson Chevrolet
